At Yenmad, we lay great emphasis on Customer Service, focusing on the areas of servicing, product support. All our Customer Service functions are handled by our specially trained team of Service Engineers who work under the supervision of our Managing Director.
Our Marketing Engineers are at hand to assist customers in selecting the most appropriate model for their specific application, finalizing the specifications in relation to the customer’s particular requirement, providing techno-commercial clarifications, and ensuring that delivery and installation is carried out smoothly and efficiently, by maintaining a proper liaison between the customer and production departments of the company.
Our Service Engineers, who are specially trained on the products, provide installation support immediately after delivery of the product, and fault repair services, as and when required, at customer sites. They are provided with specially designed tool kits and the requisite tested spares for the purpose. Customer complaints and reports from Service Engineers are reviewed periodically during non-conformance reviews, which form the basis for design improvements of the product.
LIST OF MAIN CUSTOMERS
1. M/S DRDL HYDERABAD
2. M/S HBL POWER SYSTEMS LTD, SHAMEERPET, R.R.DIST
3. M/S HBL POWER SYSTEMS LTD, NANDIGAON, MAHABOOBNAGAR DIST
4. M/S HBL POWER SYSTEMS LTD, KANDIVALASA, VIZAYANAGARAM DIST
5. M/S HBL POWER SYSTEMS LIMITED, BUTHPUR MAHABUB NAGAR DIST
6. M/S RANE BRAKE LININGS LTD, PRGNAPUR, MEDAK DIST
7. M/S YUKEN INDIA LTD, BANGALORE
8. M/S HYDEARBAD TULAMAN LTD, HYDERABAD
9. M/S SAMKRG PISTONS & RINGS LTD, BONTHAPALLY, MEDAK DIST
10. M/S dvb DESIGN + ENGINEERING HYDERABAD
11. M/S VISHAL PERSONAL CARE PVT.LTD.
12. M/S W.S.INDUSTRIES LTD, VISHAKAPATNAM
13. M/S NAGARJUNA AGRICHEM INDUSTRIES, SRIKAKULAM
14. M/S ENERGY LEADER BATTERIES INDIA LTD. VIZAYAWADA
15. M/S SOLAR SEMICONDUCTORS LIMITED, FAB CITY, HYDERABAD
16. M/S NED ENERGY LIMITED, MEDCHAL
17. M/S HYDERABAD CASTINGS LIMITED, BOLLARAM, HYDERABD
18. M/S V-ARKS ENGINEERS PVT LTD, HYDERABAD
19. M/S McML PROTECTION TECHNOLOGIES LIMITED, HYDERABAD
20. M/S CHEMENAR BATTERIES PVT. LTD, VIZAYAWADA
21. M/S GUBBA COLD STORAGE LIMITED, HYDERABAD
22. M/S GUTS ELECTROMECH LIMITED, HYDERABAD
23. M/S MARS INDIA LIMITED